![]() ![]() ![]() market or that maintenance service or technical support provided by Contractor (“withdrawn support”) is no longer going to be offered, Contractor shall be required to: (i) notify the Commissioner, each Licensee and each Authorized User then under contract for maintenance or technical support in writing of the intended discontinuance and (ii) continue to offer Product or withdrawn support upon the Contract terms previously offered for the greater of: a) the best terms offered by Contractor to any other customer, or b) not less than twelve (12) months from the date of notice and (iii) at Authorized User’s option, provided that the Authorized User is under contract for maintenance on the date of notice, either: provide the Authorized User with a Product replacement or migration path with at least equivalent functionality at no additional charge to enable Authorized User to continue use and maintenance of the Product. customers (“date of notice”) that a Product is being withdrawn from the U.S. Product or Service Discontinuance Where Contractor is the Product Manufacturer/Developer, and Contractor publicly announces to all U.S. Service Plan 2.1 The Customer shall use the following applicable Service Plan and services during the Term:ĬHANGES TO PRODUCT OR SERVICE OFFERINGS a. The Project goals are to offer City of Flowery Branch, Georgia the opportunity to make the City of Flowery Branch, GA more accessible and responsive to external and internal customer needs and more efficient in its operations through: Streamlining, automating, and integrating business processes and practices Providing tools to produce and access information in a real‐time environment Enabling and empowering users to become more efficient, productive and responsive Successfully overcoming current challenges and meeting future goals ![]() Project Overview The Statement of Work (SOW) documents the Project Scope, methodology, roles and responsibilities, implementation stages, and deliverables for the implementation of Tyler products. These procedures may, but need not, include monitoring: (i) telephone queue wait times (ii) telephone abandon rates (iii) website and voice response unit downtimes (iv) downtime of the third party’s shareholder account recordkeeping system (v) the accuracy and timeliness of financial and non-financial transactions (vi) compliance with the Fund prospectus and (vii) with respect to Class 529 shares, compliance with the CollegeAmerica program description. In doing so the Investment Adviser shall establish procedures to monitor the activities of such third parties. BY PARTICIPATING IN THE PROGRAM, SUBMITTING INFORMATION TO MICROSOFT IN CONNECTION WITH THE PROGRAM, OR ACCEPTING ANY PAYMENTS FROM MICROSOFT AS A RESULT OF THE PROGRAM, PARTICIPANT AGREES TO AND ACCEPTS THESE PROGRAM TERMS.Ĭoordination, Oversight and Monitoring of Service Providers The Investment Adviser shall monitor, coordinate and oversee the activities performed by the third parties with which its affiliates contract for the provision of sub-transfer agency services. These Program Terms are subject to local requirements and may vary by jurisdiction, and Participant retains sole discretion to set pricing for sales of applicable products. Capitalized terms used but not defined in these Program Terms have the meanings assigned to them in the MPN Agreement. The Program is governed by the Program Terms, which incorporate by reference the Microsoft Partner Network Agreement (as in effect between Microsoft and Participant, the “MPN Agreement”). Each entity participating in the Program is hereinafter referred to as a “Participant.” Participation in the Program is voluntary. Program Overview Microsoft extends to eligible partners the opportunity to participate in the Program referenced above subject to these Program Terms & Conditions (“Program Terms”). Service Overview Contractor agrees to provide to the California Department of Health Care Services (DHCS) the services described herein. CHANGES TO PRODUCT OR SERVICE OFFERINGS.Coordination, Oversight and Monitoring of Service Providers. ![]()
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